Welcome to Studholme Medical Centre
Do You Need Medical Help Now? Extra Services Which Are Available To Help You Are:
1) GP video Consultation.
Download the App and consult with a Doctor in Minutes or book 7 days in advance. On Android devices click here: Android Doctor App or go to Google Play app store, search on "Livi NHS GP Appointments" and download.
To down load the app on IOS Apple Device go to the App store on your Device, search for Livi app and download.
For further background information see website :https://www.livi.co.uk/ or leaflet: Service Details. Service is from 7am to 10pm Mon to Fri and 9am to 4pm Sat to Sun.
2) Visit your Pharmacy
The Community Pharmacy service (CPCS) enables NHS patients to see a community pharmacist when they have a minor illness or need an ’emergency supply’ of a medicine without seeing a doctor first. To use the service call NHS 111 and ask to be referred. For further information click oe the link: CPCS . Alternatively you can simple ask your pharmacist for help and advice too.
3) Surrey NHS 111 Service
Dial 111 at anytime to access doctors, nurse, pharmacists, mental health, dental nurses and paramedics for urgent but not emergency medical help
4) Urgent Treatment Centre at St Peters Hospital
The UTC treats all minor illnesses and injuries requiring immediate care, where patients do not need care in an A&E department. Open 8am to 2am with GP's available. You can call NHS 111 for an appointment or just turn up.
5) Ashford walk in Centre
Provide a wide range of services aimed at the treatment of minor injuries/ illness, as well as the improvement of the health and well-being of the local community. Open 8am to 8pm every day. Just turn up or call 01784 884 000 or email or Surrey.firstname.lastname@example.org (not medical matters).
6) Self Care Information
Before booking a medical appointment you may want to check the following self help information websites- click below: Self Care Information
Is your child unwell?
Try the new Handi app that gives you helpful advice on child health where to take you child etc. Just brose for "Handi" app in your app store or Google Play. Handi App details
Self referral for:
CBT based Guided Self Help, Cognitive Behavioural Therapy,Counselling for Depression, Psychological Education, Mindfulness Groups
See IAPT website: Self Referral Form
Suffering from incontinence or needing help and advice? You can now self refer without seeing a GP. Completed the attached form and email to CSH for an appointment: Continence self referral
Please Note: Prescription Requests ARE NOT taken over the phone to avoid errors in translation.
Please be aware that all patient referrals go to the NHS Referral Support Service (RSS). The Clinical Triage Team at the RSS will decide whether they agree with the GP's referral or not and they should contact the patient to let them know the date/time of your appointment. Occasionally this does not happen or the GP referral is rejected and the patient is not informed by RSS. In the first instance if your referral is taking a long time or your need your referral password please contact the RSS team on 01372 232500 or email NWSreferrals@nhs.net
Patient referral advice leaflet - what to expect from your referral: Referral Leaflet
The email for ASPH appointment centre is :email@example.com
GP extended Access
Studholme are open extra hours on Monday & Wednesday to 9pm and to Noon every Saturday for prior booked appointments only. If you are seen in one of these NICS clinics and wish to chase a referral or have comments please contact firstname.lastname@example.org (please note this is not an email address for our Practice.) See leaflet for more details: Information
IMPORTANT: When being referred for investigations, please follow up for results. Do not assume that all is well if you do not hear from us.
We run a daily duty doctor clinic. Patients are seen by order of medical need and not by arrival time hence you may need to wait sometime to be seen.
To Register as a new patient:
Please click here and complete this form. Once done bring a copy to the surgery along with your documents.
New Patient Registration Pack V6.pdf
As a new patient it is helpful if you bring a copy of your repeat prescription request sheet to the GP/pharmacist appointment. Please see attached for more details: Prescribing Information New Patients.pdf
We no longer routinely take Urine samples unless these have been requested by a clinician or the patient has defined symptoms. Please see the patient information leaflet and Symptom form.
Email Address and Mobile Number:
To help communication with patients we are collecting email addresses. Please click on the following link to send us your email address: send email address via comments form or use the box in reception/give your email address to one of our receptionists or clinicians.
NHS Free Health Check
Don't forget you can book your free NHS health check if you are between the ages of 40 -74yrs old and have not had a check in the last 5 years. Call reception now to book your appointment and get your health MOT done. These checks are not suitable for those patients that already have conditions like diabetes, heart disease, hypertension etc.
Private Non NHS Services click here: Non NHS Services
Dentists - Medication and Emergency Appointments
Your dentist is the right person to recommend and prescribe medicines for your dental condition. Please do not expect your GP to prescribe medicines that are best accessed via your dentist. GP is not allowed or qualified to give advice relating to dental matters.
If out of hours call NHS 111 or local A&E not your GP. For anti- coagulation guidelines see document below and for BMA guidelines see link below:
BMA Dental advice
Are you a Carer?
Attend this carers event at Fordbridge Centre on 25th February. Please see the attached for details: Carer's Group February PDF.pdf
Complete our online questionnaire to see if you require an annual Asthma review: Asthma Review Qestionnaire
Power of Attorney
You do not need a doctor to sign a Last Power of Attorney form. See information sheet here: LPA help sheet
Over 70yrs? Check if you are eligible and get free protection now: Shingles Eligibility Poster
Studholme rated GOOD in all areas of our CQC inspection. For the full report click here: CQC
Click here to read our practice booklet Practice Booklet
If English is not your first language then you may find Google translator helpful. You can type what you wish to discuss when at the surgery and then this will be translated into English. https://translate.google.co.uk/
We are fortunate to have a large car park however it can be busy so do allow yourself 20mins to park. Please do not use our car park and then go shopping- there is a multi storey car park you can use opposite our Practice.
Our CCTV is for the protection of the Practice and we cannot give our CCTV footage unless requested by law or with the consent of every person/number plate within the CCTV footage.
To give feedback click here: Feed back form
(Site updated 20/01/2020)